Health, wellbeing and nutrition
We understand how important it is and also has stressful it can be for someone to attend appointments so we can be with you to listen or act as an advocate.
We can liaise with medical professionals with your consent to ensure that you have the health care that you need.
We can act as a prompt or ensure that you have reminders to attend appointments as we appreciate that this can be difficult to manage.
We can ensure that you maintain and are enabled to have a healthy, balanced diet. If you struggle with daily cooking, we can help batch cook during the week to make sure you have a fresh meal, that you only have to heat up, if that’s what help make life easier. Depending on support hours, we can help cook or bake from fresh most days. We like to make sure we are helping utilise your hours so we can help you make a food shop online so that hours can be used for something better, for example accompanying you to meetings with other health care professionals or your individual health care team (community mental health worker or social worker). All our support workers drive so we can also go food shopping with you and help you budget.
We are not cleaners but are more than happy to support you to clean and tidy your living environment. We are there to help your mental health so this is paramount in our support but are also able you find a cleaning company. We are also happy to organise your home with you as we understand that the cleanliness of your home can affect your mental health.
Social wellbeing and community engagement
We can support you with social engagement such as helping find groups that interest you and support you to attend. We are aware that meeting new people for the first time may be scary so we can be with you and introduce you to the group. This enables you to go alone on a different occasion, if that is what you wish to do. We can go out during our hours to do different activities, for example, bowling, pottery painting and badminton, just to name a few. Depending on how happy people are with groups and social interaction we will be organising bimonthly group activities for all individuals that we support, but no one will be expected to go. If there is something that interests you, let your support worker know and they will inform the organiser and we will set it up. We understand how important it is to make friendships and maintain friendships.
We understand that at times you may not want to engage with your community, but we are there to support you if you wish to go out. We have great contacts within Norwich and the surrounding areas, should you wish look into volunteering, and we can help you find volunteering opportunities.
Our support staff are willing to learn any routine you may have to help support you. We understand that not every day you will want to go out or complete any activities or day to day things. It may just be that you would like staff to listen to any problems you may be having or if you just need to express any feelings you may be having. We will not force you to go out and leave your safe space but can help motivate you if that is what you need from us.
As a mental health company, we have a lot of contact with other care professionals; Doctors, Social workers (adult and child), community mental health teams and anyone else part of individuals’ care teams. We aim to work well and communicate proficiently with all these care professionals as we know this can improve your care and meet your care needs effectively.
Finances, paperwork and budgeting
Our support staff are able to help you budget so that your money goes further. We are in contact with local food banks should there be the need to use one. We understand that there are financial pressures, and we aim to support you to manage your life in the best possible way. We are able to complete paperwork working alongside you, we have experience in completing PIP forms and questionnaires. We are committed to ensuring that you get the right level of care and support.
We work alongside Positively Crafting who offer a range of creative activities. Events are planned around topic themes and times of the year. There is a small charge for these events.
They can deliver the two hour workshop which would enable clients to attend with their support workers if required. This can be booked with/through a support worker and all materials are provided with an active focus on recycling. Venues are accessible and refreshments are offered too.
They can also offer a de-cluttering and cleaning service either as a one off or to assist clients to improve their living accommodation, this can be tailored to each person's individual needs.